Privacy Policy for champhorizon.com
1. Introduction
At champhorizon.com, we are committed to upholding the highest standards of privacy and data protection. We recognize the importance of safeguarding the information entrusted to us and ensuring transparency in how we collect, use, and share personal data. This Privacy Policy outlines our practices concerning the collection, processing, storage, and protection of your personal information, with full respect for your rights under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Scope and Data Controller
This Privacy Policy applies to all users who access or interact with the website champhorizon.com (hereinafter referred to as “the Website”). The controller of your personal data for purposes of data protection laws is CHAMP Horizon, which may be contacted at [email protected]. As the data controller, we are responsible for determining the purposes and means of processing personal data collected through the Website.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
A. Usage Data
Information collected automatically when you visit champhorizon.com, including your IP address, browser type, operating system, pages visited, date/time stamps, session duration, and referring URLs.
B. Account Data
Personal identification and contact information you provide to us directly, including name, postal address, email address, telephone number, or similar identifiers.
C. Profile Data
Details relating to your behavior and interactions on the Website, such as preferences, purchase history, browsing behavior, and services used.
D. Communication Data
Records of your correspondence with us, such as inquiries, feedback, help desk tickets, and email communications.
E. Technical Data
Device-specific information, such as hardware model, device ID, operating system, mobile network information, and configuration settings.
F. Transaction Data
Details related to purchases and transactions made via the Website, including billing address, shipping address, payment credentials (processed securely via third-party providers), and order history.
G. Preference Data
Information relating to your communication preferences, marketing consents, areas of interest, and subscription choices.
4. Legal Bases for Processing Personal Data
We process your personal data based on one or more legal bases as defined under the GDPR:
– Contractual Necessity: When data processing is necessary to perform a contract with you, such as fulfilling orders or managing your account.
– Legal Obligation: When we are required to process your data to comply with legal requirements.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests are not overridden by your rights and interests.
– Consent: Where you have provided explicit consent to a particular processing activity, especially for marketing and cookie preferences.
5. Your Data Rights
Subject to applicable data protection laws, you have the following rights regarding your personal data:
– Right of Access: You may request copies of your data and information on how it is processed.
– Right to Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure (“Right to Be Forgotten”): You may request deletion of your data, subject to lawful retention requirements.
– Right to Restriction: You may request that we restrict processing your data under certain circumstances.
– Right to Data Portability: You may request a digital copy of your data in a commonly used format and have it transmitted to another controller, where technically feasible.
– Right to Object: You may object to processing based on legitimate interests or direct marketing purposes.
– Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of your rights, please contact us at [email protected].
6. Data Security
We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:
– HTTPS encryption for all data exchanged with the Website
– Secure storage systems with access controls
– Regular data backups and integrity monitoring
– Role-based access restrictions for staff
– Privacy awareness and security training for personnel
– Vendor due diligence and contractual safeguards with third-party processors
Despite our efforts, no transmission method or storage system is completely secure. We encourage users to take reasonable precautions in protecting their own data.
7. International Data Transfers
Where user data is transferred outside the European Economic Area (EEA) or other regulated jurisdictions, such transfers are conducted in accordance with applicable data protection laws. We use appropriate legal mechanisms such as the European Commission’s Standard Contractual Clauses (SCCs), adequacy decisions, or other lawful safeguards to ensure your personal data remains protected.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying contractual, legal, accounting, and reporting obligations. Retention periods may vary depending on the category of data:
– Usage Data: up to 12 months
– Account Data: for the duration of the user’s active account and a reasonable period thereafter (up to 5 years)
– Transaction Data: for financial compliance, retained for up to 7 years
– Communication Data: up to 3 years for support and quality purposes
– Preference Data: maintained until consent is withdrawn or user requests deletion
Upon expiry of the relevant retention period, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to enhance user experience, analyze site performance, and deliver personalized content. Cookies used include:
– Essential Cookies: Necessary for core Website functionality.
– Functional Cookies: Enable enhanced features and user preferences.
– Analytics Cookies: Track usage metrics and improve performance.
– Performance Cookies: Help assess system responsiveness and optimize output.
Some of these cookies are set by third-party services embedded on our Website.
10. Cookie Management & Compliance
When you first visit champhorizon.com, a consent banner allows you to choose which non-essential cookies are permitted. You may adjust your preferences at any time via the cookie management utility.
In compliance with GDPR and CCPA, users are provided with:
– Clear information about cookies and trackers used
– An explicit opt-in for non-essential cookies under GDPR
– The right to opt-out of the “sale” of personal data under CCPA
– Mechanisms to withdraw or modify consent easily and at any time
11. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal data from individuals under this age. If it is discovered that such information has been collected without verified parental consent, we will take immediate steps to delete it. Parents or guardians with concerns can contact us at [email protected].
12. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Material updates will be communicated to you via appropriate channels, which may include notices on the Website or direct communications if required by applicable law.
We recommend reviewing this Policy periodically to stay informed about how we protect your data.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the way your data is handled, you may contact us at:
Email: [email protected]
We are committed to full compliance with applicable data protection laws and welcome your feedback at any time.